What was the inappropriate action taken regarding Cecilia's EAP report?

Providing information without consent is a serious breach of confidentiality and ethical standards in therapy. In situations involving Employee Assistance Programs (EAP), the therapist is often privy to sensitive client information that must be treated with the utmost confidentiality. When sharing reports or details with third parties, such as an employer or organizational structure, it is imperative that the therapist obtains explicit consent from the client to disclose any personal information. Without such consent, sharing details about a client's situation undermines the trust foundational to the therapeutic relationship and violates ethical guidelines that protect client privacy.

This principle is especially critical in EAP settings, where the client may be in a vulnerable position regarding their employment and personal circumstances. Consent ensures that clients maintain control over their personal narrative, allowing them to decide what information is shared and with whom, ultimately protecting their rights as a client.