What should a therapist do if they receive a request for client information?

In the context of handling requests for client information, the appropriate action a therapist should take is to ensure proper authorization is obtained first. This is rooted in ethical practice and legal obligation, as confidentiality is a cornerstone of therapeutic relationships. A therapist must respect the client's right to privacy and confidentiality, which means that information can only be shared when the client has provided explicit consent, unless there are exceptions such as legal requirements or imminent risk of harm.

By focusing on obtaining proper authorization, the therapist safeguards the client's trust and upholds ethical standards. This process involves verifying that the request is legitimate and that appropriate documentation, such as a signed release of information form from the client, is in place. Only with this authorization can the therapist proceed to share any client information, ensuring compliance with privacy laws and ethical guidelines.

This approach also prevents any potential legal repercussions that could arise from releasing information without client consent. It reflects the therapist's commitment to ethical practice, establishing a professional boundary and reinforcing the client’s autonomy in managing their personal information.

In circumstances where there are requests for information, the therapist has an obligation to balance both legal and ethical considerations, always prioritizing the client's rights and well-being.