What is the first step in Robert's crisis intervention model?

In Robert's crisis intervention model, the first step is assessing the situation. This initial assessment is crucial because it allows the therapist to gather all relevant information about the crisis, understand the immediate needs of the individual or family involved, and identify the severity and nature of the crisis itself.

During this phase, the therapist evaluates the presenting problem, the client’s emotional and physical state, and any potential risks involved. This comprehensive understanding forms the foundation for subsequent steps in the intervention process, enabling the therapist to tailor their approach effectively based on the client's specific circumstances.

While gaining the family's confidence, identifying the cause of the crisis, and establishing a follow-up plan are all important aspects of crisis intervention, they are subsequent steps that build upon the initial assessment. Without a thorough assessment, the therapist may not be fully informed to proceed appropriately in addressing the crisis.